Privacy Policy

Privacy Policy

Effective date: October 20, 2026

This Privacy Policy explains how SwapLedger, available at cha-ngenow.to, collects, uses, stores, shares, and protects personal data. It also explains your privacy rights and how to contact us about personal data.

SwapLedger provides cryptocurrency-related website features and may provide access to digital asset exchange or swap services. Cryptocurrency transactions involve public blockchain networks. Information recorded on a blockchain may be permanent and may remain publicly visible after a transaction is completed.

By accessing or using cha-ngenow.to, you acknowledge the practices described in this Privacy Policy.

Who Is Responsible for Your Data

SwapLedger operates cha-ngenow.to and is responsible for personal data collected directly through the website, subject to this Privacy Policy.

Where SwapLedger uses third-party service providers, blockchain infrastructure providers, liquidity providers, payment providers, identity verification providers, analytics providers, or security vendors, those parties may process data under their own privacy notices and contractual obligations.

If you have questions about personal data processing, contact SwapLedger at [email protected].

Information We Collect

Information You Provide Directly

We may collect information you provide when you contact us, submit a request, use available service features, or communicate with our support team. This may include:

• Name, username, or other identifier you provide.
• Email address and the contents of your messages.
• Transaction details, including cryptocurrency type, amount, wallet address, transaction hash, exchange identifier, and destination address.
• Information submitted to resolve an issue, such as screenshots, wallet transaction records, proof of ownership, or correspondence.
• Identity verification information, if verification is required for a transaction, legal compliance review, fraud prevention check, or support request. This may include a government-issued identity document, date of birth, residential address, selfie or liveness information, and source of funds information.

Wallet and Blockchain Information

When you use cryptocurrency-related features on cha-ngenow.to, we may collect public wallet addresses, blockchain transaction hashes, network identifiers, asset amounts, timestamps, and related blockchain records.

Wallet addresses are generally pseudonymous, not anonymous. A wallet address may be linked to a person through blockchain analysis, transaction history, identity verification records, third-party data, or information disclosed by the wallet owner.

Information Collected Automatically

When you visit cha-ngenow.to, we may automatically collect technical and usage information, including:

• IP address and approximate location derived from the IP address.
• Browser type, browser version, device type, operating system, language, and screen settings.
• Pages viewed, links selected, time spent on pages, referring pages, and access times.
• Cookie identifiers, session identifiers, and similar device identifiers.
• Log data, error reports, security events, and records of requests sent to our servers.

Information From Third Parties

We may receive information from third parties where permitted by law. These parties may include identity verification providers, blockchain analytics providers, fraud prevention vendors, sanctions screening providers, payment providers, public blockchain data sources, advertising or analytics providers, and law enforcement authorities.

This information may include fraud risk indicators, sanctions screening results, blockchain exposure information, identity verification status, and information necessary to investigate suspicious or unlawful activity.

How SwapLedger Uses Personal Data

SwapLedger may use personal data for the following purposes:

• To operate, maintain, and secure cha-ngenow.to.
• To process requests and provide cryptocurrency exchange, swap, transaction tracking, or support features where available.
• To communicate with you about your request, transaction, account, support case, or security matter.
• To detect, investigate, prevent, and respond to fraud, scams, unauthorized access, money laundering, terrorist financing, sanctions evasion, and other unlawful activity.
• To comply with legal obligations, regulatory requirements, court orders, tax requirements, and lawful requests from public authorities.
• To screen transactions and wallet addresses for risk, sanctions exposure, and suspicious activity.
• To improve website performance, understand usage patterns, fix technical problems, and develop services.
• To enforce our terms, protect our rights, and protect the safety of users, SwapLedger, and third parties.
• To send service-related notices, including updates about transactions, security, support, and policy changes.
• To send marketing communications where permitted by law and where you have provided consent when consent is required.

Legal Bases for Processing

If data protection laws require a legal basis for processing, SwapLedger may process your personal data based on one or more of the following grounds:

• Performance of a contract or steps taken at your request before entering into a contract.
• Compliance with legal obligations, including anti-money laundering, sanctions, fraud prevention, and recordkeeping duties.
• Legitimate interests, such as protecting cha-ngenow.to, preventing abuse, securing systems, improving services, and defending legal claims. We consider your rights and interests before relying on this basis.
• Your consent, where consent is required. You may withdraw consent at any time. Withdrawal does not affect processing completed before withdrawal.
• Protection of vital interests where permitted by applicable law.

Cryptocurrency Transactions and Public Blockchains

Crypto transactions may be recorded on public blockchain networks. Public blockchain records can include wallet addresses, transaction hashes, asset amounts, timestamps, smart contract interactions, and network fees.

SwapLedger cannot erase, alter, reverse, or control information recorded on a public blockchain. A completed blockchain transaction may be irreversible. Even if you exercise a privacy right, blockchain records may remain available through the relevant network and independent blockchain data services.

Please verify wallet addresses, networks, transaction amounts, and asset details before confirming a transaction. Sending digital assets to an incorrect address or unsupported network may result in permanent loss.

Identity Verification and Compliance Screening

SwapLedger may request identity verification or additional information when required by law, a service provider, risk controls, transaction monitoring, or a review of potentially suspicious activity.

We may use third-party verification, screening, and blockchain analytics providers to assess transaction risk and verify information. These providers may compare personal data and wallet activity against public records, sanctions lists, politically exposed person lists, adverse media sources, and blockchain risk data.

We may refuse, delay, restrict, cancel, or report a transaction where required by law or where we reasonably believe that fraud, sanctions violations, money laundering, terrorist financing, theft, or other unlawful activity may be involved.

Cookies and Similar Technologies

SwapLedger may use cookies, pixels, local storage, server logs, and similar technologies on cha-ngenow.to. These technologies help the website function, remember settings, protect against fraud, measure performance, and understand how visitors use the site.

Types of Cookies We May Use

• Strictly necessary cookies. These support core website functions, security controls, session management, and fraud prevention.
• Preference cookies. These remember choices such as language or display settings.
• Analytics cookies. These help us measure traffic, diagnose issues, and improve website features.
• Marketing cookies. These may be used to measure campaign effectiveness or show relevant communications where permitted.

You can control cookies through your browser settings. Blocking certain cookies may affect the availability, security, or performance of cha-ngenow.to.

How We Share Personal Data

SwapLedger does not sell personal data for money. We may share personal data where necessary for the purposes described in this Privacy Policy.

We may share data with:

• Service providers that host, secure, operate, maintain, analyze, or support cha-ngenow.to.
• Cryptocurrency exchange partners, liquidity providers, wallet infrastructure providers, blockchain node providers, and transaction processing partners where needed to provide a requested service.
• Identity verification, anti-fraud, sanctions screening, blockchain analytics, and compliance service providers.
• Professional advisers, including lawyers, auditors, insurers, accountants, and consultants.
• Government authorities, regulators, law enforcement agencies, courts, or other parties where disclosure is required by law or necessary to protect legal rights or safety.
• A buyer, investor, successor, or other relevant party in connection with a merger, financing, acquisition, restructuring, sale of assets, insolvency process, or similar business transaction.

We may also share aggregated or de-identified information that does not reasonably identify you.

International Data Transfers

SwapLedger and its service providers may process personal data in countries outside your country of residence. Data protection laws in those countries may differ from the laws that apply where you live.

Where required by applicable law, SwapLedger will use appropriate safeguards for international transfers. These safeguards may include contractual protections, approved transfer mechanisms, and security measures.

Data Retention

SwapLedger retains personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods depend on the type of data and the reason it was collected. We may retain transaction records, wallet addresses, compliance records, communications, and identity verification data for periods required by anti-money laundering, sanctions, tax, accounting, fraud prevention, dispute resolution, and legal recordkeeping obligations.

Public blockchain data may remain permanently available on the relevant blockchain, even after SwapLedger deletes or anonymizes records under its control.

Security

SwapLedger uses reasonable technical, organizational, and administrative safeguards designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

No website, network, wallet, or data transmission method is completely secure. You should protect your device, email account, wallet credentials, private keys, seed phrases, passwords, and recovery codes. SwapLedger will never need your private key or seed phrase to provide standard support.

If you believe that your information, wallet, or interaction with cha-ngenow.to may have been compromised, contact us promptly at [email protected].

Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal data. These rights may include:

• The right to request access to personal data we hold about you.
• The right to request correction of inaccurate or incomplete personal data.
• The right to request deletion of personal data in certain circumstances.
• The right to request restriction of processing in certain circumstances.
• The right to object to processing based on legitimate interests.
• The right to receive personal data in a portable format where applicable.
• The right to withdraw consent where processing is based on consent.
• The right to opt out of marketing communications.
• The right to complain to a relevant data protection authority.

These rights are not absolute. We may need to retain or continue processing certain data to comply with legal obligations, prevent fraud, complete a transaction, resolve disputes, enforce agreements, or protect our rights.

To exercise a privacy right, email [email protected]. We may request information to verify your identity before responding. We will respond within the period required by applicable law.

California Privacy Notice

If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended. These may include the right to know what personal information we collect, use, disclose, or share, the right to request deletion or correction, and the right to limit certain uses of sensitive personal information where applicable.

SwapLedger may collect identifiers, internet or network activity, approximate geolocation data, transaction information, wallet addresses, communication records, and identity verification information where required. We use this information for service delivery, security, legal compliance, fraud prevention, analytics, and support.

SwapLedger does not sell personal information for monetary consideration. We do not knowingly sell or share personal information of consumers under 16 years of age.

California residents may submit privacy requests by emailing [email protected]. Authorized agents may submit requests where permitted by law, subject to identity and authority verification.

Marketing Communications

SwapLedger may send promotional emails only where permitted by law. You may opt out of promotional emails by using the unsubscribe link in the email or by contacting us at [email protected].

Opting out of marketing messages does not stop service-related communications, security notices, transaction communications, legal notices, or responses to support requests.

Third-Party Websites and Services

cha-ngenow.to may contain links to third-party websites, wallets, blockchain explorers, exchanges, payment services, or other services. SwapLedger does not control those third parties and is not responsible for their privacy practices, security, content, or availability.

You should review the privacy policy and terms of each third-party service before providing personal data, connecting a wallet, submitting a transaction, or using its features.

Children's Privacy

SwapLedger does not intend cha-ngenow.to for children. We do not knowingly collect personal data from persons who are under the minimum legal age required to use cryptocurrency-related services in their jurisdiction.

If you believe that a child has provided personal data to SwapLedger, contact us at [email protected]. We will take reasonable steps to review the request and delete the information where required by law.

Do Not Track Signals

Some browsers offer a Do Not Track setting. There is no consistent industry standard for responding to these signals. For this reason, cha-ngenow.to may not respond to all Do Not Track browser requests.

Changes to This Privacy Policy

SwapLedger may update this Privacy Policy from time to time to reflect changes in our services, data practices, legal obligations, or security measures.

When we make changes, we will post the updated Privacy Policy on cha-ngenow.to and revise the effective date. If a change is material, we may provide additional notice where required by law.

Your continued use of cha-ngenow.to after an updated Privacy Policy takes effect means that you acknowledge the updated policy, to the extent permitted by applicable law.

Contact Us

If you have questions, requests, or concerns about this Privacy Policy or SwapLedger's handling of personal data, contact us at:

SwapLedger
Website: cha-ngenow.to
Email: [email protected]