Crypto guide
ChangeNow Privacy in 2026: Data, Tracking and Swap Records
Status: operating (checked Oct 20, 2026)
ChangeNow can complete a standard swap without an account across more than 1,500 assets, but it does not publicly disclose a full data retention schedule.
ChangeNow at a glance
| Detail | What applies |
|---|---|
| KYC and AML policy | ChangeNOW can request identity verification for transactions flagged by its AML and risk controls, including from users |
| Account requirement | No account is normally required to request and complete a standard crypto swap. |
| Geographic availability | ChangeNOW restricts service in jurisdictions listed in its terms, including sanctioned and other prohibited |
| Supported assets and networks | More than 1,500 crypto assets across more than 110 networks. Available assets and routes can change with liquidity, |
| Rate options | Classic Rate uses a market based rate and the final received amount can change. Fixed Rate locks the quoted rate for a |
| Fee disclosure | Exchange costs are generally included in the quoted rate. Network fees, liquidity conditions, and route availability |
Updated
Quick verdict
ChangeNow allows standard swaps without an account and has an overall score of 7.3/10, but its logging and retention practices are not publicly detailed.
Our overall score: 7.3/10, read the full ChangeNow review
Best for: No-account standard swaps, Wallet-to-wallet crypto exchanges, Users who check routes before sending
Not for: Readers needing published retention limits, Users seeking Tor-specific guarantees
Editorial independence: this review reflects our own independent research and is not influenced by advertisers.
Affiliate disclosure: some links on this page may earn us a commission at no extra cost to you. This does not affect our review.
What data does ChangeNow collect during a swap?
ChangeNOW publicly confirms only that a unique order address receives funds and an output address receives the swapped asset; it does not publish a full data inventory.
A standard swap does not normally require an account. That reduces the personal profile created through registration, but it does not make the transfer private on a public blockchain. Input and output addresses can remain visible on their respective networks, and the exchange flow requires ChangeNOW to process the order.
The published service details do not state whether ChangeNOW logs IP addresses, browser details, device identifiers, cookies, quote requests, or wallet connection data. They also do not specify which transaction records are retained after a swap. Privacy-conscious users should treat those points as unknown rather than assume minimal logging.
A no-account swap is not an anonymous promise
No-account access means a standard crypto swap can usually be requested and completed without creating a traditional trading profile. It does not mean ChangeNOW promises anonymity, no records, or no compliance review.
ChangeNOW can request identity verification when its AML and risk controls flag a transaction. That process can connect a transaction to information supplied during a review. The details of verification belong in verification requirements, but the privacy point is simple: a no-account flow may still produce identifiable records if an order is flagged.
Restrictions also apply in jurisdictions listed in its terms, including sanctioned and other prohibited areas. Before sending funds, check the route, amount, and destination carefully. The rate calculation and supported assets can change with liquidity and route availability, while incorrect addresses or unsupported routes have limited recovery options.
Can you use ChangeNow through Tor or a VPN?
ChangeNOW does not publicly state that it supports, blocks, or guarantees private access through Tor or a VPN.
A Tor connection or VPN may reduce what a local network or internet provider can observe. Neither changes the fact that blockchain transfers are generally visible on their networks. Neither tool proves that a service will not log connection details, because ChangeNOW does not publish those logging practices.
Users should not rely on Tor or a VPN as a guarantee of anonymous use. The same caution applies to the mobile app, where ChangeNOW offers iOS and Android apps but does not publish a separate privacy statement for device logging in the available service facts.
Partners, fiat routes, and unknown retention
Card and other fiat-to-crypto purchase options may be available through third-party payment providers, subject to their terms. A privacy-conscious user should regard that as a separate data relationship from a crypto-only swap, even when the exchange route begins through ChangeNOW.
ChangeNOW does not publish a complete description of data shared with payment providers, analytics companies, liquidity partners, or other third parties. It also does not publish retention periods for account-related data, transaction records, IP data, or device information.
Keep records you need for your own tax, support, or recovery purposes, but do not send more information than a particular process requests. If an order needs follow-up, contact support through the official channel and ask specifically which data is required, who receives it, and how long it is kept.
Frequently asked questions
Does ChangeNow create an account profile for every swap?
No. A standard crypto swap normally does not require an account, which limits the profile created through registration. The swap still uses a unique order address for funds sent in and an address for the output asset. ChangeNOW does not publish a full list of other data it retains.
How long does ChangeNow keep transaction and connection data?
ChangeNOW does not publish a retention period for transaction records, IP addresses, device data, or support communications. The non-custodial flow describes how coins move, not how long associated operational records remain available. Treat any expectation of automatic short-term deletion as unsupported unless ChangeNOW states it for the relevant record.
Will Tor or a VPN make a ChangeNow swap anonymous?
No. ChangeNOW does not publish a Tor or VPN policy in the available service facts. Tor or VPN use may reduce exposure to a local network or internet provider, but it does not change the public nature of a blockchain transfer. Do not assume either tool prevents service-side logging.
What data may third-party payment providers receive?
Third-party payment providers may be involved when card or other fiat-to-crypto purchase options are available. Those providers can apply their own terms to the purchase flow. ChangeNOW does not publish a complete description of data shared with those providers or a retention period for that data.
Other ChangeNow details we checked (as of Oct 20, 2026)
| Detail | What applies |
|---|---|
| Transaction limits | Minimum and maximum amounts are route specific and shown in the quote form before funds are sent. |
| Mobile app platforms | Mobile apps are available for iOS and Android. |
| Custody model | Non-custodial exchange flow. Users send funds to a unique order address, and ChangeNOW sends the output asset to the |
| Fiat purchase options | Card and other fiat to crypto purchase options may be available through third party payment providers, subject to |
| BTC network fee | 1 sat/vB |
| KYC requirement | KYC required |
What ChangeNOW publicly states about data handling (as of Oct 20, 2026)
| Data point | What is known |
|---|---|
| Account data | No account is normally required for a standard crypto swap. |
| Transaction records | A unique order address receives input funds, and ChangeNOW sends the output asset to the user's address. Retention: Not publicly disclosed. |
| IP or device logging | Not publicly disclosed |
| Third-party sharing | Card and other fiat-to-crypto purchase options may be available through third-party payment providers, subject to their terms. |
| Retention period | Not publicly disclosed |
Bottom line
ChangeNOW offers a meaningful privacy advantage over account-based exchanges because standard swaps normally need no account. That advantage has clear limits: blockchain transfers remain visible, flagged orders can enter a compliance process, and the service does not publish detailed logging or retention periods. Tor and VPN users should not treat access tools as an anonymity guarantee. Crypto-only swaps avoid the extra data relationship involved in fiat purchase options, but they still require careful address handling. ChangeNOW is practical for users who accept these unknowns and want a no-account exchange flow, not for readers who need documented data minimisation rules.